WONDBORN Support

Support for your
WONDBORN Portable Breastmilk Cooler

Bottle Sterilizer and Dryer
How-to videos
WONDBORN
How to Use
Your Portable
Breastmilk Cooler
Bottle Sterilizer and Dryer

How to Use
WONDBORN Portable Breastmilk Cooler

How-To Videos
Frequently asked questions
What are the dimensions and weight of the cooler?
The cooler's dimensions are approximately 4.44 inches in diameter × 10.06 inches in height, and it weighs about 3.34 pounds (including the frozen cooling rings).
What is the capacity of the cooler?
Total capacity is 22 oz (approx. 660 ml), including two separate 11 oz (approx. 330 ml) bottles, suitable for daily use or multiple pumping sessions.
How long should the ice rings be frozen?
Freeze at -18°C (0°F) for at least 12 hours before use for optimal performance.
The outer bottle does not require refrigeration and can be stored at room temperature.
How to clean the milk storage bottle?
New Bottle Set:
The new bottle set is dishwasher safe and compatible with standard bottle sterilizers and bottle washers.
It features upgraded materials and an added silicone sealing ring in the lid for enhanced leak protection. To maintain a secure seal, regularly remove and clean the silicone sealing ring.
After cleaning, reinstall the silicone sealing ring by following these steps:
1. Align the silicone sealing ring with the groove inside the lid and place it evenly.
2. Press around the entire ring with two fingers to ensure it is fully seated, securely fitted, and not loose or lifted.

Original Bottle Set:
The original bottle set does not include a silicone sealing ring. Hand wash with warm water and mild detergent, then allow it to air dry naturally to help extend the product’s lifespan.
If the bottle cap does not close properly, please contact support@wondborn.com.
How to clean all parts of the cooler?
After each use:
1. Disassemble all parts (inner bottles, outer bottle, and cooling rings).
2. Wash with mild detergent
3. Wipe dry or air dry
4. Reassemble only when fully dry
Is the cooler compliant with TSA travel requirements?
Yes, it is designed to be travel-friendly. TSA regulations permit you to bring breast milk in reasonable quantities through airport security. This ice-free portable cooler for breast milk makes the screening process smooth and straightforward. We recommend keeping your milk in the cooler to present it to TSA agents separately from your other liquids.
How long can breast milk be stored in the cooler?
With 4 fully frozen ice rings (frozen for at least 12 hours) and the cooler lid securely closed, it can keep breast milk below 40°F for up to 24 hours. Actual cooling performance may vary depending on ambient temperature and how frequently the cooler is opened.
How can the 4 ice rings be used in combination?
The ice rings can be used in different combinations depending on your needs:
1 ice ring + 1 bottle: Short outings, quick errands, or appointments (approx. 12 hours)
2 ice rings + 1 bottle: Work commutes or daily activities outside the home (approx. 15 hours)
3 ice rings + 2 bottles: Full-day outings, workdays, or overnight use (approx. 17 hours)
4 ice rings + 2 bottles: Long trips, travel, or extended storage needs (approx. 26 hours)
After use, refreeze the ice rings for future use.
What should I do if there is an issue with the product?
Please first check our How-to Videos or FAQs for basic troubleshooting.
If the issue persists (missing parts, damaged accessories, cooling performance concerns, or usage questions), contact support@wondborn.com.
We offer a one-year warranty for your peace of mind.
See all FAQs
User manual

WONDBORN Portable Breastmilk Cooler user guide

Download your manual and read up on care and usage guides.

Bottle Sterilizer and Dryer 4.55 MB
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Bottle Sterilizer and Dryer

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support@wondborn.com
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Monday to Friday
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