Support for your
WONDBORN Portable Bottle Warmer
How-To Videos
Frequently asked questions
What are the dimensions and weight of the product?
The bottle warmer's dimensions are approximately 3.54 inches in diameter × 9.04 inches in height, and
it weighs about 1.87 pounds. The battery base is detachable for easier cleaning and portability on the
go.
How long does it take to warm milk?
Most feedings are ready in just 4-10 minutes, depending on the volume, starting temperature and target
temperature. For faster and more consistent results, we recommend warming milk directly in the cup.
How to wash the bottle warmer by hand?
Step1: Unscrew the cup body and take out the silicone parts.
Step2: Remove the sealing ring. Use a tool if it feels tight.
Step3: Clean up with detergent and brush it.
Step4: Install, make sure this side faces up.
Can I place a baby bottle directly into the warmer?
Yes. The warmer features a 2.95-inch wide opening, compatible with most baby bottles. Please note that
due to thicker bottle walls, heating may take slightly longer. For daily use, warming milk directly in
the cup is the most efficient option.
Can I thaw frozen breast milk bags directly?
Yes. Thawing is designed for gentle and even warming, so it may take slightly longer compared to
refrigerated milk.
Quick thawing guide:
1. Place the milk storage bag in the cup
2. Add water to the MAX line (closing the lid helps improve efficiency)
3. Set the temperature about 8°F above your desired feeding temperature.
Once finished, let it sit for about 10 minutes for even warming.
For faster thawing, we recommend rinsing the frozen breast milk bag under running water first, then pouring the slushy milk directly into the bottle warmer for heating.
Quick thawing guide:
1. Place the milk storage bag in the cup
2. Add water to the MAX line (closing the lid helps improve efficiency)
3. Set the temperature about 8°F above your desired feeding temperature.
Once finished, let it sit for about 10 minutes for even warming.
For faster thawing, we recommend rinsing the frozen breast milk bag under running water first, then pouring the slushy milk directly into the bottle warmer for heating.
How long does the battery last?
Battery performance varies depending on volume, temperature settings, and usage method. With a
12800mAh battery, the warmer can heat up to 8 servings of 4oz refrigerated milk under typical
conditions. This is normal and may vary based on how the product is used.
Why is charging taking longer than expected?
For the best charging experience, please use the included charging cable with a 30W or higher PD
adapter. Using a lower-powered adapter or standard USB port may result in significantly longer
charging times (over 10 hours). You can also refer to the video guide for step-by-step instructions.
Can I use the device while charging?
When the battery level is low, the device prioritizes charging to protect battery health. Heating will
resume once the battery reaches a sufficient level.
Can I put the entire bottle warmer in the dishwasher?
No. Please remove the battery base before cleaning. The main container is washable but the battery
base is not waterproof and should never be exposed to water. Before heating, make sure the metal
contacts on the bottom are clean and completely dry for proper performance.
What should I do if the device is not working properly?
We recommend checking the How-to Videos
or this FAQ section for basic troubleshooting first. If the issue persists, please contact us at
support@wondborn.com
— our support team is here to help. This product comes with a
1-year warranty
for your peace of mind.
User manual
WONDBORN Portable Bottle Warmer user guide
Download your manual and read up on care and usage guides.
Contact us
Get in Touch
support@wondborn.com
Our helpline hours:
Monday to Friday
We'll get back to you within 24 hours.
